My husband and I worked with Melissa to purchase our home. Melissa provided excellent service from the beginning of the process and continues to, well after closing. We highly recommend Melissa without any reservations. Our experience began with Melissa sitting down with us and talking through the home buying process as well as the current realities of the Riverside, CA market. Based on our input (budget, ideal home, ideal location), Melissa provided ideas on neighborhoods that might fit our wants/needs and what type of home we might expect to find within our budget. To start, we spent looking in each of the neighborhoods we selected and checking out listings while Melissa spent time talking about the pros/cons of the different things we saw in each house/community. We were somewhat indecisive home shoppers, so we definitely tested Melissas knowledge about local communities and types of homes, and were never disappointed with her responses. Most important to us, Melissa was always honest with us about what she thought about each property, was ALWAYS available and helpful, and we always felt that she truly had our best interests at heart. Even now, months after closing, she still cheerfully recommends contractors and other service providers when we contact her looking for suggestions as we complete work on our home. In the future, if we ever decide to move, we will definitely use Melissa again to both sell our home and find a new one.